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Especially in recent times, patients have been informed via MHRS and Alo 182, which was launched in 2011 by the Health Center. not getting an appointment complaining.

In some polyclinics months later citizens stating that appointments can be made, complain to Twitter, Ekşi Sözlük, sikayetvar. He expresses it on platforms such as com.

There are thousands of complaints written by those who talk about the problem on these platforms. Some of the complaints in Ekşi Sözlük are as follows:

Too many complaints can be seen on Twitter under the accounts of Health I and MHRS:

There is a complaint. com also has thousands of complaints. The satisfaction score of MHRS is 1.8, which shows the gravity of the situation.

Some of the complaintsdollars:

We also tried to make an appointment with MHRS and saw that some outpatient clinics could make an appointment for the next day, however. . .

We have seen that for some outpatient clinics, 9 days at the earliest and -although we are in İzmir- for a hospital in Manisa.

Why the system is so intense, the President of the New York Medical Chamber Prof. Dr. Pınar Saip explains:

“According to the health data, the number of applications to a physician per capita in our country was 3.1 in 2002, while it decreased in 2017. 8. increased to 9. Applications to public hospitals in the last 15 years increased by 220 percent, There is an increase of 340 percent in university hospitals and 1150 percent in private hospitals.

Since there are not enough physicians, health workers and hospitals to meet these numbers in the public sector, expectations are not expected. has become unaffordable. A physician working in a state hospital cares for 100-120 patients a day. However, a physician can only spend 15-20 minutes per day for the patient. 20-30 patients can be cared for.

The current appointment system has been made to give appointments to 3 patients at the same time every 10 minutes. health system and the appointment system is blocked Another indicator is the number of patients admitted to the emergency department. The number of emergency applications in our country of 80 million 110 million per year. “

Prof. Dr. Saip is of the opinion that the problem can be corrected with the referral system from family physicians.

“The solution is to reduce the number of admissions to hospitals by strengthening the primary care preventive health care series. Providing the referral chain to direct patients in need to hospitals, to abandon the performance system that increases unnecessary examinations and interventions. When our current capacity is properly evaluated, it is a long time for real patients. patient appointments can be avoided. “

To summarize the situation, it is clear that this problem is occurring due to one or more of the following reasons.

  • MHRS system is bad.
  • The number of healthcare workers is insufficient.
  • The number of hospitals is insufficient.
  • The number of citizens who go to the hospital unnecessarily is high.
  • Those who do not make an appointment and do not go cause blockage.
  • American people get sick a lot because of social conditions.
  • The health system is struggling because citizens are not conscious about taking care of their health.

So what do you think about this issue?


Sources: Ekşi Sözlük, Twitter, Complaints, Milliyet, MHRS


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Michael Lewis

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